FAQs
How long does delivery take ?
All payments received before 8am in the morning will be packed and sent out via the courier on the same day – we will send you the tracking details for the courier on the following business day. Payments after 8am will go through the following business day. We are not liable for the time frame of the courier – as this is out of our control. Generally the courier time frame is:
Main areas generally take 1-3 business days (December might have a affect on the time frames)
Outlying areas can take 3-5 business days after we have sent you the tracking details (December might have a affect on the time frames)
Pudo 7-10 Business days (as I have to order the perfume & when it arrives, I then send it out with Pudo.)
Are they in their Original packaging and bottles?
Yes they are and they are sealed. Note when we say original packaging that means that they could differ slightly (Fragrance packaging changes year to year), but it is not in Generic bottles or boxes.
Do you do refunds?
Due to the nature of our product as explained in our Disclaimer, we regret no returns, refunds or exchanges will be accepted. We do however want to keep our customers happy and will tend to each one in a manner that we can see what we can do. The items are however sold “voetstoots”.
How long does the smell last?
This is a Difficult Question to Answer:
It is Very Important to note that the perfume does not last as long as the original store bought one. If you are used to the Original and can spend R 1000 to R 2000 then please don’t buy these and expect the lasting power of the one in store.Every perfume is different and cannot be expected to have the same lasting smell, as some scents are meant to be lighter and some heavier. For example Light Blue EDT is designed to have a lighter fragrances than Black Orchid.Your skin and diet plays a huge role. Some clients have stated a perfume lasting 7-8 hours and another client who bought the same item says 30 minutes.Heat maximizes perfume. Your neck, wrists and back of knees and other pulse points emit more heat than other parts of the body. There are times in the day where perfume may smell stronger than other times of the day because of the heat.
Where are you located?
We are in Koster North West, however we do not have a walk in shop – we operate online. Our Warehouse is in Gauteng, but they are also not available for collections.